Whether you’re a start-up or an SME, we offer a range of ICT installation and upgrade services to suit all needs, without compromising on technical quality.

 

As much or as little help as you need

Whether you’re a business that wants to fully outsource its installation, upgrade or technology refresh, or an internal IT team seeking complimentary skills – we can contribute further technical manpower or expertise to ensure the successful implementation of your project.

 

We look at your needs and future goals first, and without compromising on service quality, identify the solution that best suits you.

 

Our installation and Upgrade Services

Our installation team will take ownership of your project from start to finish – from the initial planning stage, through to management of the project, right down to completion and sign-off.

 

Your assigned Account Manager will work with you for as long as it takes to develop an in-depth understanding of your needs, company work-flow and how your new solution will integrate into existing systems.

 

Installation / Project Workflow

Our installation services typically follow three distinct stages – Preparation, Installation and Support – depending on how complex the project is or how much help you need:

 

IT installation workflow diagrame - ECOM HiTECH supportWe’ll take great care to keep you involved and informed every step of the way. We’ll explain what’s happening throughout the project, at whatever technical level you’re comfortable with. We don’t expect everyone to be technical experts.

 

Once your installation is complete, we offer a comprehensive menu of value-added services to help you manage and support your technology investment for years to come.