We offer a range of outsourced Service Desk options for in-house IT teams from over-spill services, 1st line support or 3rd line escalation to fully outsourced services for complete Service Desk support.

Who we help and what we do

Our clients cover all markets including organizations with offices around the world. We’ll provide support that will meet your requirements perfectly.

 

We offer a range of Service Desk options, from a fully outsourced operation to particular aspects, such as over-spill services, 1st line support call management and troubleshooting, or an expert 3rd line escalation resource for your own IT support team.

 

If you prefer, we can integrate with your ICT team so your end-users need never know that we’re not a part of your business or that the support is outsourced.

 

1st Line Support

 

 

3rd Line Support